Are you having troubles in uploading your resume to ResumAI? No worries, we're here to make the process as smooth as butter! Here's what you can do if you're having trouble uploading your resume to ResumAI:
1. File Format and Size:
- First things first, ensure your resume is in a compatible file format. ResumAI accepts common formats like .doc, .docx, .pdf, and more.
- Make sure the file size isn't too large. ResumAI has a limit of 7,000 characters for resume uploads.
- In terms of formatting, make sure your document is written in a format similar to:
COMPANY
ROLE DATE
DESCRIPTION OF WHAT YOU DID IN THE ROLE
*** Do not separate experiences with tables or complicated formatting as there will be issues exporting your file to WonsultingAI. Pictures will also not be exported for the new ResumAI format.
2. Check Your Internet Connection:
- A slow or unstable internet connection can sometimes cause interruptions during the upload process. Ensure you have a stable internet connection when uploading your resume.
3. Browser Compatibility:
- As with other web-based platforms, having an updated browser is essential. Make sure you're using a modern, up-to-date browser to avoid compatibility issues. We encourage you to use "Mozilla Firefox and Chrome".
*** We currently do not support mobile platforms yet. Be sure to access WonsultingAI on a laptop.
4. Clear Cache and Cookies:
- Like an attic that needs cleaning, your browser's cache and cookies can gather dust over time. Clear them out to ensure a fresh start.
If the issue persists, do capture the error with a screen recording replicating the issue faced and send it to happy@wonsulting.com for further assistance.
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