What Happens If I Purchase The Wrong Service Tier?

What Happens If I Purchase The Wrong Service Tier?

I have worked for X number of years but I purchased a <1 year of experience service tier. Is that a problem?

The service tier you purchased may not be aligned to your career goals because we have different Service Providers for each specific tier. Our team will get in contact with you to ask if you would like to upgrade your service tier which can lead to a delay in your service SLA. While we await your response, your service will temporarily be paused. 

E.g. : If you have 1-7 years of experience service tier but purchased a <1 year of experience service tier Resume Revision you would be asked if you would like to upgrade to the 1-7 years of experience tier. If you do not wish to upgrade, you will need to acknowledge that your resume will be aligned to a recent graduate's career goals.

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    • What Should I Do If I purchased The Wrong Tier?

      Please let us know within 24 hours if you'd like to upgrade and you will be asked to pay the difference here. We will then update your service tier and your service will then be aligned to your new tier's career goals.