You've encountered a bit of a hiccup trying to log in to WonsultingAI. No worries, we're here to help you get back on track!
1. Check Your Credentials:
- Make sure you're entering the correct email and password. A little typo can sometimes be the culprit.
- Do make sure that you are logging in through the right method. If you initially signed up through Google, you would only need to click the "Log in with Google" and enter your gmail and password credentials.
2. Reset Your Password:
If you can't recall your password, use the "Forgot Your Password" option on the login page. This will guide you through the process of resetting your password:
Do make sure to check your email inbox and spam inbox for a reset password email.
3. Browser Compatibility:
Ensure you're using a compatible web browser (not on your smartphone). Our AI loves to be on the same page as modern browsers like Chrome, Firefox, and Safari.
4. Clear Cache and Cookies:
Outdated data can be a mood-killer. Clear your browser's cache and cookies to ensure a fresh start.
If the issue persists, providing a screen recording can be a big help. Capture the error you're encountering, and send it to happy@wonsulting.com for further assistance.
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